How do I contact you?


Does your policy number start with C?

No / I don’t know         

Telephone from the UK: 0800 316 6765 (Freephone)
From overseas: +44 (0)1206 586 110 (call rates apply)

Lines are open Monday to Friday, 9.00am to 5.00pm. Please note, calls may be monitored for training and audit purposes.

Email: Just@mercer.com

Post:                                       

Just Retirement Limited
Post Handling Centre
St James’s Tower
7 Charlotte Street
Manchester
M1 4DZ

Yes

Telephone from the UK: 0345 120 2837 (call rates apply)
From overseas: +44 (0)114 452 5010 (call rates apply)

Lines are open Monday to Friday, 9.00am to 5.30pm. Please note, calls may be monitored for training and audit purposes.

Email: wearejust@capita.co.uk

Post:                                       

Just Annuity Servicing
PO Box 208
Darlington
DL1 9HG

If your personal details change

If any of your personal details change, such as your name, address or bank, please contact us as soon as possible.