Important information


Who this website is for?

This website is intended for use by UK-based trustees of defined benefit pension schemes only. This site is not intended for use by customers. If you are a customer please go to our customer website, www.wearejust.co.uk. Alternatively, you should speak to your financial adviser. If you do not have an adviser and would like one, please visit www.unbiased.co.uk.

Our registered address:

Just,
Vale House, Roebuck Close,
Bancroft Road,
Reigate,
Surrey RH2 7RU

To call us, please telephone 01737 233296.
Please note your call may be monitored and recorded, and call charges may apply.

What to do if you are unhappy with our service

The first step is for us to understand the problem. You can share your concerns with us either in person, by telephone, fax, email or in a letter:

Tel: 0345 302 2287
(Lines are open Monday – Friday 8:30am to 5:30pm, and call charges may apply)
Email: complaints@wearejust.co.uk

Or write to:

The Head of Operations - DB Solutions
Just, 
Vale House, Roebuck Close,
Bancroft Road,
Reigate,
Surrey RH2 7RU

Making a complaint will not prejudice your right to take legal proceedings.

Disclaimer

It is our intention that the information contained within this website is accurate. We have taken all reasonable steps to ensure that it is up-to-date and where relevant, reflects the current views of our experts. However, we do not accept any liability for errors or omissions in the information supplied and if you require clarification on anything, our recommendation is that you contact us at the above address for verification.

We also will take all reasonable steps to ensure this website is available to advisers at all times. However, we will not be held liable if it is unavailable for any reason. At times we may need to suspend access to provide routine maintenance and relevant updates. We will aim to do this as quickly as possible.

We have taken all reasonable steps to ensure this website is accessible using widely available software packages. We will not be held responsible for any technical problems you may suffer as a result of using this website, or any of the content contained within it.

This website contains links to other websites provided to third parties. The responsibility for the availability and content of these sites does not rest with Just Retirement.

Regulatory information

Just is a trading name of Just Retirement Limited. 

Just Retirement Limited. Registered Office: Vale House, Roebuck Close, Bancroft Road, Reigate, Surrey RH2 7RU. Registered in England and Wales, Number 05017193.

Just Retirement Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Please note your call may be monitored and recorded.