Protecting yourself against 'scammers'

Unfortunately, there are people out there who will not have your best intentions at heart. There are certain things that you can do to avoid fraudsters who are looking to exploit you and your pension savings.

Who are pension scammers?

They are anyone who is looking to trick you out of your pension savings. They may make you big promises about how much money they can make you but they may also disappear with your hard-earned cash.

What should I look out for to avoid ‘scammers’?

Things to look out for include:

  • Cold calling – most trustworthy financial advisers avoid cold calling. If you are in any doubt simply hang up the phone. You can search for an impartial qualified adviser on or
  • Offers of free pensions advice or a free pension review that are probably too good to be true.
  • If someone is rushing you into a decision. A good adviser would never do this so the best thing to do here is to walk away or hang up.
  • If they are encouraging you to take a large lump sum without explaining how this will affect the tax that you pay.
  • If they are using words such as 'loophole', 'opportunity' or 'pension liberation'.
  • If they keep calling you and try to keep you on the phone for as long as possible.
  • If they promise an offer that is exclusive to you and tell you not to tell anyone else about it.

What can I do to avoid ‘scammers’?

Check your adviser is registered with the FCA. Every adviser and their company should have individual registration numbers. You can look these up here Make sure that you do this before you meet with them.

  • Educate yourself – there are lots of useful resources on this website to help explain the complexities of retirement. But if you can't find what you are looking for here, then the Pension Wise website has lots of useful information and the FCA Scamsmart website will also be able to provide you with more information about what you need to look out for.
  • Speak to an independent adviser by searching on or

Visit The Pensions Regulator website. They have lots of useful resources that can help you spot a scam including an interactive tool.