We're here to help
If you'd like to get in touch by email or phone, please choose from the options below to see our contact details. Alternatively you can complete our enquiry form.
We have a number of teams ready to look after you depending on the product you hold with us, check your policy document as this will help to guide you to the right team to support you.
Please note: our phone lines are open from 8:30am - 5:30pm, Monday to Friday excluding bank holidays.
Policyholders
| For help and support with: | Contact details |
|
Annuities |
Please contact the Just administration team: ☎ 01737 233297 |
| For help and support with: | Contact details |
|
Defined Benefit (Final Salary) pension |
Head over to this page and enter the contact details for your pension scheme to find the correct contact details. |
| Product | Contact details |
|
Annuities |
☎ 0345 120 2837 |
|
Lifetime Mortgages |
☎ 0333 043 7040 |
|
Care |
☎ 0345 120 2837 |
|
Protection policy |
☎ 0333 043 7013 |
|
Defined Benefit |
☎ 0800 316 6765 or ☎ 0345 120 2837
Please check your policy documents as this will confirm which of our contact centres deals with your policy. |
|
Do you have a general enquiry? |
☎ 01737 233296 |
We’d like to keep in touch with you via email. To ensure we do that on your terms, please complete the relevant form from these options:
|
Pension Annuity holder |
www.wearejust.co.uk/keepintouch |
|
Lifetime Mortgage holder |
www.wearejust.co.uk/stayintouch |
|
Defined Benefit holder |
www.wearejust.co.uk/definedbenefit/stayingintouch |
If you can’t hear or speak on the phone we can help you
If on telephone calls you can't hear the other person's voice or don't catch all that they're saying, or they can't understand what you're saying, the Next Generation Text (NGT) Service can help.
Enquiry Form
If you don’t have access to email and would like to contact us in writing, please complete the form below and we’ll be in touch soon.
Existing Customer
General Enquiries
Where to Find Us
